AI search visibility for MSPs & IT support companies
Your next client may never reach Google. They ask ChatGPT, Claude, Gemini or Perplexity for the best IT support provider in their city — and four or five names come back. This audit tells you whether one of them is yours, and what to do if it isn't.
£450 per market · Delivered in three working days · No calls
Share of voice across 80 queries
Illustrative figures. Your own numbers come from live testing.
A clear three-step audit
01 — TEST
20 buying-intent prompts your actual buyers would use, across ChatGPT, Claude, Gemini and Perplexity. That's 80 individual queries, run by hand, every result screenshotted and dated.
02 — ANALYSE
Share of voice scored against the firms that are winning, plus a map of which pages, directories and listings those answers are actually being assembled from.
03 — REPORT
A 12–15 page report with the three structural reasons you're being skipped and a prioritised fix list — ordered by impact against effort, not a generic scorecard.
Your 12–15 page roadmap
One number: how often you're named across 80 queries, benchmarked against the competitors who keep appearing instead of you.
Which directories, listicles and pages these answers are built from — and whether you appear in each. Usually the most useful page in the report.
What the assistants say about you that's wrong, out of date, or simply absent. Often more alarming than the invisibility.
Not eleven. The three things about your site and web presence that are actually keeping you out of the answers.
Ten to fifteen items, each with impact, effort, and whether your own team can do it. The top three are things you could start on Monday.
Every screenshot, timestamped. So when you re-test in three months you can see exactly what moved.
What I found testing Bristol
I asked ChatGPT, Gemini and Perplexity the same question — best managed IT support provider for small businesses in Bristol. Here's what came back.
Named across the three assistants. ChatGPT and Gemini didn't share a single company between them.
Perplexity showed its sources. Six of its nine recommendations traced back to a single third-party listicle. None came from a company's own website.
One MSP with a Bristol office appeared in none of the three answers — while appearing in all three for Cardiff, a city they have no office in at all.
Local presence isn't what these systems read. Structured, corroborated information is — and that part is fixable.
GEO Audit Report · Confidential
A completed audit
The first audit has been delivered and reviewed. The client asked to stay anonymous, so identifying details have been removed.
£450 for one market, delivered within three working days. Leave your details and I'll reply by email to confirm scope and send the deposit link.
I'll only use your details to arrange your audit. No newsletter, no list, no calls.
Pricing
Visibility audit
£450per market · 3 working days
Additional markets
£250per extra city
Implementation
Quotedafter the audit
50% deposit to book, balance on delivery. No contracts, no retainers. I can't promise you a position in an AI answer — nobody can, and anyone who does is selling you something. What I can tell you is which sources these answers are built from and whether you're in them.